How long is the process, from signing up to getting paid?
Most applicants are approved instantly, however some applicants with special circumstances may require up to 2 business days.
Why am I using Plaid to connect to my USA bank account?
Connecting your bank account via Plaid ensures that funds get disbursed to you efficiently and securely to the correct bank account. This extra step also allows us to check your eligibility to use Crowdz’s services. If you utilize accounting software, you may already be familiar with Plaid.
I'm a USA member. Is Plaid secured and trusted?
Yes. Plaid is safe, reliable, and designed for businesses that want seamless, secure financial access. All information in Plaid is encrypted, and Crowdz never has access to your login credentials. Some popular financial apps that use Plaid include Venmo and Stripe.
What if I'm having trouble connecting my USA bank accounts with Plaid?
For those cases where a typical Plaid connection may not work, Plaid provides a same-day micro-deposit or penny test, which is a standard practice with financial institutions.
How does Plaid work?
Plaid will make two micro-deposits (1-2 cents) that will be posted in your bank account within one business day. Once you see the two deposits, you simply verify the amounts on the Crowdz Global Receivables Marketplace platform as we will direct you. Afterward, Plaid will withdraw the two micro-deposits from your bank account and it’s complete.
How often can I add additional invoices?
You can upload as many invoices as you like, as often as you like.
How does payment work to receive my funds?
Crowdz works with Western Union to automatically deposit funds into your connected default bank account upon integration. This process can take up to 5 business days.
How long does it take to get funded?
Once the offer is accepted, payment typically occurs within the 5 business days.
How does repayment work?
Since someone (potentially Crowdz itself) is using the Crowdz platform to purchase your
receivables, that “Purchaser” now owns that debt. When your buyers pay you for the
receivables that were purchased, we just have you forward those amounts to the correct
Purchaser. There are instances where the buyer pays the Purchaser directly and in those
contracts we will make it clear.
How do I make a repayment?
When I receive my funds or pay, I see Western Union Business Services as the Payer/Payee. Is this correct?
Yes. With its 170 year history, Western Union is our chosen partner to help move your funds securely. Your funder will receive your payment securely and fast via the Western Union Business Services solution.
What new payment features can members expect?
How much does it cost to use Crowdz?
Do I need to tell my customers that I am using Crowdz?
Where is Crowdz available?
Will you perform credit checks on my customers?
How do you check my invoices and why is that necessary?
How are the first invoices from a new customer verified?
What is the difference between Crowdz invoice finance and traditional invoice factoring?
Can I choose to disconnect my business bank account?
How many receivables can I sell in a single trade?
Can I sell invoices from multiple customers in the same trade?
Once I submit an invoice for sale, when can I expect to receive funds?
What happens if an invoice is overdue?
What is the SuRF (Sustainability, Risk, & Financial) Score?
It’s a powerful payment-reliability metric that assesses the likelihood and timing of repayments. SuRF Score combines both conventional business risk data with Crowdz’s
proprietary payment and repayment data, including repayments of funding within the Crowdz platform. A strong SuRF Score increases your chances of receiving a low discount rate on receivable purchases.